Frequently Asked Questions
Everything you need to know about your Napapijri GB experience.
How long does standard shipping take within the UK?
Standard delivery typically takes 3 to 5 business days. You will receive a tracking link via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Returns are processed within 10 business days of arrival at our facility.
Are Napapijri products covered by a warranty?
Yes, all our products come with a 2-year legal warranty against manufacturing defects and material flaws from the date of purchase.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How can I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart for the best fit, as our cuts vary between Slim and Oversized.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are unable to cancel or modify it, but you may return it for a full refund once received.